First Light traces its roots to the beginning of BASICS when Pat Fabiano (Director of Prevention and Wellness Services, retired) invited Alan Marlatt to present his revolutionary intervention for college students to administration and staff at Western Washington University (WWU). Several months later, in fall 1993, WWU became the first university to use BASICS as an intervention for college students. Several years later, Pat Fabiano hired Chris Stark (president of First Light Web Services) as a BASICS provider and data analyst. Chris reflects on those early days:
This was back in the paper and pencil days, when students completed surveys on paper and BASICS providers used Excel, Word, and colored pencils to create Personalized Feedback Reports (PFRs). At this same time, a change in enforcement policies resulted in a massive increase in BASICS referrals. We had over 500 referrals in the fall of 2002. Overwhelmed, we had to find a way to reduce the time and effort required to enter data and create PFRs. We contracted with a local company to create the first web-based case management system for BASICS.
Because we were the first client, other universities began asking me support type questions and I soon began working on the side by providing training and support for the platform. BASICS Feedback followed in 2010 and has been used by over 100 universities across the U.S. IMPACT Feedback is version 3.0 of our BASICS Case management platform. IMPACT Feedback improves every aspect of the platform—survey and report designer, scheduling, and advanced automation—all in a user-friendly format.