BASICS Feedback has been ideal for our needs; flexible, adaptive, secure, accurate and sustained by an exceedingly expeditious technical support staff.
Brian Bowden M.Ed.
ALCOHOL AND OTHER DRUG EDUCATION PROGRAM COORDINATOR, Dartmouth College
BASICS Feedback has already streamlined VCU’s process for providing individual feedback to persons with a drug or alcohol infraction and additions to the platform will continue that trend. Now, rather than requiring a student to print out survey feedback, a counselor can simply view the feedback online. Being able to view the feedback before a student returns for their one on one session allows the counselor to see the information in advance and gives an opportunity to plan the approach to each individual. The instrument is exhaustive and has eliminated any need to do other pen and paper instruments during counseling sessions. The platform is so flexible, so customizable, and the customer service is so good that The Well intends to use it for almost all of its survey needs.
Kristen Kidd Donovan, MPH
SUBSTANCE ABUSE SERVICES COORDINATOR, Virginia Commonwealth University
We rely on it every day to help us with case management, personalized feedback, and evaluation data. We particularly like how user-friendly and customizable the program is.
Lena Marie Newlin MPH, CHES
AWARE Program Coordinator, University of Wyoming